Sailsquare is committed to ensuring that the Platform is a safe environment for the entire community and compliant with current regulations. If you believe that content posted on our Platform is illegal, you can quickly and easily report it.
Here's how to make a report:
- Send an email to our Customer Care at: support@sailsquare.com
In your report, we ask you to provide:
-
- A precise description of the content deemed illegal, along with the address (URL) at which that content is visible;
- Any attachments - screenshots or documents - helpful in identifying the content;
- An explanation of why you believe the information in question constitutes illegal content;
- Your contact information (name and email) for possible clarification.
You should also include the following sentence in the text of the email:
“By sending this email, I declare that the information and statements contained herein are accurate and complete.” Your report will be taken care of as soon as possible and you will be informed about the outcome.
Sailsquare responds to reports in accordance with the provisions of the Digital Services Act (Art. 14 and 17, EU Reg. 2022/2065).
In particular, we guarantee:
- Transparent handling of your request;
- The notification of the outcome of the report;
- The possibility of counter-reporting by the author of the content, if applicable.