You can enter and update your billing and payment data within your Provider Area, by accessing the 'Billing Profile' section.
You can manage your billing and payment data independently, changing them NO LATER THAN THE DAY THE EXPERIENCE STARTS. In the event of an emergency and you need to change them AFTER departure, please write to our Customer Care no later than the first working day after departure.
Please remember that it is your responsibility to ensure that your billing and payment details are always up to date and correct.
PLEASE NOTE:
- If you have not completed your bank details in time in the 'Billing Profile' section of your Provider Area, we will not be able to pay the fees within the timeframe set out in the General Terms and Conditions.
- If you have completed incorrect billing data, and as a result the invoice will not be accepted by SdI, the payment of fees may be delayed.
- If you have completed incorrect payment details (e.g. wrong IBAN code), any additional costs incurred by Sailsquare in resubmitting the dues payment will be deducted from the total amount to be paid.