How do I submit a complaint?

If you have any complaints, please contact our Customer Support team. You can send an email to at any time or contact us by phone at +44 2035144220.
You can check our working hours in the Help Center page here:

For consumers in the European Economic Area, if the matter is not solved, you can also submit a complaint via the European Commission's online dispute resolution platform, that you can find at:


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request